Our Policies

Christian 3D Prints ("us", "we", or "our") operates the Christian 3D Prints website. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

Information Collection and Use

While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This includes, but is not limited to:

• Email address
• First name and last name
• Address, State, Province, ZIP/Postal code, City
• Cookies and Usage Data

Payment Processing

We use a third-party service for payment processing (Square). We do not store or collect your payment card details. That information is provided directly to Square whose use of your personal information is governed by their Privacy Policy.

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet is 100% secure. We use commercially acceptable means to protect your Personal Data, including SSL encryption and secure session management.

Thank you for shopping at Christian 3D Prints. If you are not entirely satisfied with your purchase, we're here to help.

Custom 3D Prints

Please note that most of our products are "made-to-order" custom 3D prints. Due to the personalized nature of these items, we generally do not accept returns unless the item arrives damaged or has a significant manufacturing defect.

Returns

For non-custom items, you have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your original method of payment (Square/Credit Card). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping Costs for Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

At Christian 3D Prints, we strive to deliver your custom 3D models safely and efficiently. Since each item is printed to order, please review our shipping timelines and procedures below.

Order Processing & Production Time

Because items are 3D printed specifically for you, production time varies based on the complexity and print time of the model. Generally, orders are processed within 3–7 business days.

Shipping Rates & Estimates

Shipping charges for your order will be calculated and displayed at checkout. We currently offer the following shipping methods:

• Standard Shipping: 3–5 business days after production.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

If you receive your order damaged, please contact us immediately at [email protected] with photos of the packaging and the damaged item so we can file a claim and provide a replacement.